Privacy Policy - Cleaners Surrey
Effective Date: April 27, 2024
Introduction
At Cleaners Surrey, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
Information We Collect
Personal Information
When you use our services, we may collect personal information including:
- Name,
- Contact details such as email address and phone number,
- Address information,
- Payment information.
Non-Personal Information
We also collect non-personal information that does not identify you individually, such as:
- Browser type and version,
- Operating system,
- IP address,
- Usage data.
How We Use Your Information
Your information is utilized to:
- Provide and maintain our services,
- Process transactions,
- Improve our offerings,
- Communicate with you regarding updates and promotions,
- Ensure compliance with legal obligations.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service Providers: Companies that assist us in operating our business, such as payment processors and email service providers.
- Legal Requirements: When required by law or to protect our rights.
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption of sensitive information,
- Regular security assessments,
- Access controls and authentication protocols.
Your Rights
You have the right to:
- Access your personal data,
- Rectify any inaccuracies,
- Erase your data under certain conditions,
- Restrict processing of your information,
- Object to data processing, and
- Data Portability: Receive your data in a structured format.
To exercise these rights, please contact us using the information provided in our Cookies Policy.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
- Remember your preferences,
- Analyze site usage,
- Provide personalized content and advertisements.
You can manage your cookie preferences through your browser settings.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of any data collected from a minor, we will promptly delete it.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically to stay informed about our data practices.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
International Data Transfers
Your information may be stored and processed in countries outside your residence, which may have different data protection laws. We take appropriate measures to ensure that your data is handled securely and in accordance with this Privacy Policy.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
Automated Decision-Making
We do not engage in automated decision-making or profiling that has legal or similarly significant effects on you. Any decisions impacting you are made by our team members based on your interactions with our services.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given explicit permission for specific purposes.
- Contractual Necessity: To fulfill our contractual obligations to you.
- Legal Obligations: To comply with applicable laws and regulations.
- Legitimate Interests: For purposes that are in our legitimate business interests and do not override your rights.
Changes to Your Information
We may update or correct your personal information to ensure its accuracy and completeness. If changes occur, we will notify you as appropriate based on how you interact with our services.
Consent
By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.
Feedback and Concerns
If you have any questions or concerns about our Privacy Policy or data practices, please reach out to us through our designated channels for prompt assistance.
